| Claims Supervisor II Job Description |
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| The following is a full job description for Claims Supervisor II. Here are the requirements and responsibilities for Claims Supervisor II along with statistics. If after reading this page you determine that Claims Supervisor II is not the position you are looking for, you may want to try one of these similar titles: Claims Examiner II, Claims Supervisor I, Claims Clerk II, Claims Adjuster II - P&C, Claims Clerk IV, Claims Quality Audit Supervisor, Disability Claims Examiner III, Claims Examiner I, Claims Examiner III |
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| Requirements and Responsibilities For Claims Supervisor II |
| Supervises activities in the claims department to ensure efficient and accurate handling of assigned claims. Assigns and monitors caseloads to balance workload and meet established service and quality standards. Reviews claims decisions, reserves, and settlements to verify accuracy and adherence to authority limits. Provides coaching, training, and day-to-day technical guidance to support staff development and performance. Resolves escalated claims issues and complex inquiries from claimants, policyholders, and providers. Ensures compliance with company procedures, regulatory requirements, and documentation standards. Requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Also referred to as: Claims Administration Supervisor II, Claims Processing Supervisor II |
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| Similar Jobs: Claims Examiner II, Claims Supervisor I, Claims Clerk II, Claims Adjuster II - P&C, Claims Clerk IV, Claims Quality Audit Supervisor, Disability Claims Examiner III, Claims Examiner I, Claims Examiner III |
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| Level of Education: Claims Supervisor II Salaries with an Associate's Degree, Claims Supervisor II Salaries with a Bachelor's Degree, Claims Supervisor II Salaries with a Master's Degree or MBA, Claims Supervisor II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Insurance, Retail & Wholesale, Transportation | |
