| Head Teller Job Description |
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| The following is a full job description for Head Teller. Here are the requirements and responsibilities for Head Teller along with statistics. If after reading this page you determine that Head Teller is not the position you are looking for, you may want to try one of these similar titles: Teller Supervisor, Teller I, Teller II, Teller III, Vault Teller, Head Athletic Trainer - Higher Ed., Head of Data Architecture, Head of Strategic Sourcing, Head of Ancillary Services |
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| Requirements and Responsibilities For Head Teller |
| Ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
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| Also referred to as: Lead Teller, Teller Team Lead |
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| Similar Jobs: Teller Supervisor, Teller I, Teller II, Teller III, Vault Teller, Head Athletic Trainer - Higher Ed., Head of Data Architecture, Head of Strategic Sourcing, Head of Ancillary Services |
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| Level of Education: Head Teller Salaries with No Diploma, Head Teller Salaries with a High School Diploma or Technical Certificate, Head Teller Salaries with an Associate's Degree, Head Teller Salaries with a Bachelor's Degree, Head Teller Salaries with a Master's Degree or MBA, Head Teller Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Financial Services, Insurance | |
