Insurance Claim Service Team Supervisor Job Description |
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The following is a full job description for Insurance Claim Service Team Supervisor. Here are the requirements and responsibilities for Insurance Claim Service Team Supervisor along with statistics. If after reading this page you determine that Insurance Claim Service Team Supervisor is not the position you are looking for, you may want to try one of these similar titles: Insurance Claim Service Manager I, Insurance Claim Service Manager II, Insurance Claim Service Representative II, Insurance Claim Service Representative III, Insurance Claim Service Representative I, Claims Examiner IV, Claims Examiner I, Claims Examiner III, Claims Examiner II |
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Requirements and Responsibilities For Insurance Claim Service Team Supervisor |
Acts as team lead for a group of Insurance Claim Service Representative in a contact center setting. Monitors and evaluates interactions and workflow to ensure that quality and volume standards are maintained. Coaches and guides less experienced team members. Responds to and resolves complaints and complex claims issues. Ensures compliance with State Insurance Department regulations. Requires a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. |
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Also referred to as: Claim Representative Supervisor |
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Similar Jobs: Insurance Claim Service Manager I, Insurance Claim Service Manager II, Insurance Claim Service Representative II, Insurance Claim Service Representative III, Insurance Claim Service Representative I, Claims Examiner IV, Claims Examiner I, Claims Examiner III, Claims Examiner II |
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Level of Education: Insurance Claim Service Team Supervisor Salaries with No Diploma, Insurance Claim Service Team Supervisor Salaries with a High School Diploma or Technical Certificate, Insurance Claim Service Team Supervisor Salaries with an Associate's Degree, Insurance Claim Service Team Supervisor Salaries with a Bachelor's Degree, Insurance Claim Service Team Supervisor Salaries with a Master's Degree or MBA, Insurance Claim Service Team Supervisor Salaries with a JD, MD, PhD or Equivalent |
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Industries: Business Services, Edu., Gov't. & Nonprofit, Financial Services, Healthcare, Insurance | |