| Membership Services Representative I Job Description |
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| The following is a full job description for Membership Services Representative I. Here are the requirements and responsibilities for Membership Services Representative I along with statistics. If after reading this page you determine that Membership Services Representative I is not the position you are looking for, you may want to try one of these similar titles: Membership Services Representative II, Contact Center Representative I - Inbound, Technical Customer Support Representative I, Sales Representative I, Contact Center Representative I - Outbound, Contact Center Representative III - Inbound, Provider Services Representative I, Contact Center Representative I, Contact Center Representative II - Inbound |
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| Requirements and Responsibilities For Membership Services Representative I |
| Responds to member inquiries regarding membership, educational programs, events, publications, billing, or other problems using a phone, e-mail, or chat format. Processes subscriptions, membership applications, or member data changes. Directs members to the resources to answer questions or provide requested information. Documents inquiries and interactions using a ticketing or customer relationship management (CRM) system. May draft correspondence and promotional communications or conduct outreach calling to solicit new members or promote events. May require an associate degree or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Also referred to as: Membership Assistant I, Membership Support Associate I |
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| Similar Jobs: Membership Services Representative II, Contact Center Representative I - Inbound, Technical Customer Support Representative I, Sales Representative I, Contact Center Representative I - Outbound, Contact Center Representative III - Inbound, Provider Services Representative I, Contact Center Representative I, Contact Center Representative II - Inbound |
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| Level of Education: Membership Services Representative I Salaries with a High School Diploma or Technical Certificate, Membership Services Representative I Salaries with an Associate's Degree, Membership Services Representative I Salaries with a Bachelor's Degree, Membership Services Representative I Salaries with a Master's Degree or MBA, Membership Services Representative I Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Healthcare | |
