| Merchant Chargeback Manager Job Description |
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| The following is a full job description for Merchant Chargeback Manager. Here are the requirements and responsibilities for Merchant Chargeback Manager along with statistics. If after reading this page you determine that Merchant Chargeback Manager is not the position you are looking for, you may want to try one of these similar titles: Merchant Chargeback Analyst, Merchant Chargeback Analyst Sr., Merchant Chargeback Supervisor, Merchant Card Sales Manager, Merchant Card Sales Representative, Merchant Card Customer Service Representative, IT Project Management and Delivery Manager, DevOps Engineering Manager, Solution Architecture Manager |
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| Requirements and Responsibilities For Merchant Chargeback Manager |
| Manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Typically requires a bachelor's degree. Typically reports to a Director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Typically requires 3+ years of managerial experience. |
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| Also referred to as: Merchant Chargeback/Fraud Analysis Manager |
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| Similar Jobs: Merchant Chargeback Analyst, Merchant Chargeback Analyst Sr., Merchant Chargeback Supervisor, Merchant Card Sales Manager, Merchant Card Sales Representative, Merchant Card Customer Service Representative, IT Project Management and Delivery Manager, DevOps Engineering Manager, Solution Architecture Manager |
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| Level of Education: Merchant Chargeback Manager Salaries with No Diploma, Merchant Chargeback Manager Salaries with a High School Diploma or Technical Certificate, Merchant Chargeback Manager Salaries with an Associate's Degree, Merchant Chargeback Manager Salaries with a Bachelor's Degree, Merchant Chargeback Manager Salaries with a Master's Degree or MBA, Merchant Chargeback Manager Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Financial Services, Retail & Wholesale | |
