| Provider Services Representative II Job Description |
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| The following is a full job description for Provider Services Representative II. Here are the requirements and responsibilities for Provider Services Representative II along with statistics. If after reading this page you determine that Provider Services Representative II is not the position you are looking for, you may want to try one of these similar titles: Provider Services Representative III, Provider Services Representative I, Technical Customer Support Representative II, Employee Services Representative II, Provider Services Director, Provider Services Supervisor, Provider Services Manager, Provider Relations Representative, Sr., Contact Center Representative II - Inbound |
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| Requirements and Responsibilities For Provider Services Representative II |
| Provides customer service to healthcare providers within the network in alignment with organizational procedures and standards. Responds to provider inquiries regarding benefits, claims, and services. Documents, summarizes, and reports causes of provider inquiries and issues to identify areas for service improvement. Provides written documents and resources to inform, update, and support the network of healthcare providers. Requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. |
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| Also referred to as: Healthcare Provider Services Representative II, Provider Network Services Representative II |
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| Similar Jobs: Provider Services Representative III, Provider Services Representative I, Technical Customer Support Representative II, Employee Services Representative II, Provider Services Director, Provider Services Supervisor, Provider Services Manager, Provider Relations Representative, Sr., Contact Center Representative II - Inbound |
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| Level of Education: Provider Services Representative II Salaries with No Diploma, Provider Services Representative II Salaries with a High School Diploma or Technical Certificate, Provider Services Representative II Salaries with an Associate's Degree, Provider Services Representative II Salaries with a Bachelor's Degree, Provider Services Representative II Salaries with a Master's Degree or MBA, Provider Services Representative II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Edu., Gov't. & Nonprofit, Healthcare, Insurance | |
