Employment Careers great insurance jobs

Browse Jobs

View All Insurance Jobs



Jobs by Department
View All Jobs by Department
Actuarial Jobs
Adjuster Jobs
Health Insurance Jobs
Insurance Agent Jobs
Insurance Claims Jobs
Insurance Sales Jobs
Life Insurance Jobs
Risk Management Jobs
Underwriting Jobs
Workers Compensation Jobs



Jobs by State
View All Jobs by State
Arizona
California
Connecticut
Florida
Georgia
Illinois
Indiana
Maine
Michigan
New Jersey
New York
North Carolina
Ohio
Pennsylvania
Texas
Virginia



Jobs by City
Atlanta
Boston
Chicago
Dallas
Hartford
Houston
Los Angeles
New York
Orlando
San Diego
Seattle


Jobs by Insurance Recruiters

Items of Interest
Insurance Job Descriptions
Insurance Interview Help
Insurance News
Insurance Resume Help
Insurance Career Articles
Insurance Cartoons
Insurance Career Videos
Insurance Definitions
Insurance Salary / Salaries
Claims Discussion Forum
Discussion Forums

Self Interview Prep

Job Interview Questions/Tips
Phone Interview Preparation
Full Interview Preparation
Resignation Preparation
Sample Resignation Letter

 
See Our Additional Sites For More Jobs

Actuarial Jobs at Actuary.com

Claims & Adjuster Jobs
& Employment at InsuranceClaimsWeb.com


Insurance Agent Jobs
& Employment at InsuranceSalesWeb.com


Risk Management Jobs
& Employment at RiskManagementWeb.com


Underwriting Jobs at InsuranceUnderwriting
Web.com


Financial Jobs at FinancialJobsWeb.com

Healthcare and Medical Jobs at HealthJobsWeb.com

IT & Technology Jobs at ITJobsWeb.com

Retail Jobs at RetailJobsWeb.com


Free Insurance Magazines, Articles and Journals

Insurance Magazines, Journals and Podcasts

Our Feed of Jobs


Of Interest
Jobs and Careers at JobsWeb.com

Webmasters and Bloggers, add our jobs to your site

Members Of
jobs

Sitemap

  
Technical Customer Support Team Leader Job Description
The following is a full job description for Technical Customer Support Team Leader. Here are the requirements and responsibilities for Technical Customer Support Team Leader along with statistics. If after reading this page you determine that Technical Customer Support Team Leader is not the position you are looking for, you may want to try one of these similar titles: Customer Service Team Leader, Technical Customer Support Manager, Technical Customer Support Representative II, Technical Customer Support Representative I, Technical Customer Support Supervisor, Technical Customer Support Representative III, Technical Customer Support Specialist I, Technical Customer Support Specialist IV, Technical Customer Support Specialist II
Requirements and Responsibilities For Technical Customer Support Team Leader
Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
 
Also referred to as: Technical Customer Support Team Supervisor
Similar Jobs:  Customer Service Team Leader, Technical Customer Support Manager, Technical Customer Support Representative II, Technical Customer Support Representative I, Technical Customer Support Supervisor, Technical Customer Support Representative III, Technical Customer Support Specialist I, Technical Customer Support Specialist IV, Technical Customer Support Specialist II
Level of Education:  Technical Customer Support Team Leader Salaries with No Diploma, Technical Customer Support Team Leader Salaries with a High School Diploma or Technical Certificate, Technical Customer Support Team Leader Salaries with an Associate's Degree, Technical Customer Support Team Leader Salaries with a Bachelor's Degree, Technical Customer Support Team Leader Salaries with a Master's Degree or MBA, Technical Customer Support Team Leader Salaries with a JD, MD, PhD or Equivalent
Industries:  Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation
Job Statistics
Years of Experience Education Level
Company Size Industry
Most Popular Cities for Technical Customer Support Team Leader