| Patient Relations Supervisor Job Description |
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| The following is a full job description for Patient Relations Supervisor. Here are the requirements and responsibilities for Patient Relations Supervisor along with statistics. If after reading this page you determine that Patient Relations Supervisor is not the position you are looking for, you may want to try one of these similar titles: Patient Relations Manager, Public Relations Specialist I, Public Relations Specialist II, Patient Relations Representative, Public Relations Manager, Public Relations Director, Patient Experience Supervisor, Public Relations Specialist III, VP of Public Relations |
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| Requirements and Responsibilities For Patient Relations Supervisor |
| Supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. |
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| Also referred to as: Patient Support Supervisor |
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| Similar Jobs: Patient Relations Manager, Public Relations Specialist I, Public Relations Specialist II, Patient Relations Representative, Public Relations Manager, Public Relations Director, Patient Experience Supervisor, Public Relations Specialist III, VP of Public Relations |
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| Level of Education: Patient Relations Supervisor Salaries with a High School Diploma or Technical Certificate, Patient Relations Supervisor Salaries with an Associate's Degree, Patient Relations Supervisor Salaries with a Bachelor's Degree, Patient Relations Supervisor Salaries with a Master's Degree or MBA, Patient Relations Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Edu., Gov't. & Nonprofit, Healthcare | |
