| Contact Center Representative II - Outbound Job Description |
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| The following is a full job description for Contact Center Representative II - Outbound. Here are the requirements and responsibilities for Contact Center Representative II - Outbound along with statistics. If after reading this page you determine that Contact Center Representative II - Outbound is not the position you are looking for, you may want to try one of these similar titles: Contact Center Representative II - Outbound, Outbound Contact Center Supervisor, Contact Center Traffic and Scheduling Analyst II, Contact Center Scheduler I, Contact Center Traffic and Scheduling Manager, Contact Center Traffic and Scheduling Supervisor, Contact Center Representative I - Outbound, Contact Center Representative III - Outbound, Contact Center Traffic and Scheduling Analyst III, Contact Center Supervisor |
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| Requirements and Responsibilities For Contact Center Representative II - Outbound |
| Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Also referred to as: Call Center Representative II - Outbound, Sales Representative II - Outbound |
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| Similar Jobs: Contact Center Representative II - Outbound, Outbound Contact Center Supervisor, Contact Center Traffic and Scheduling Analyst II, Contact Center Scheduler I, Contact Center Traffic and Scheduling Manager, Contact Center Traffic and Scheduling Supervisor, Contact Center Representative I - Outbound, Contact Center Representative III - Outbound, Contact Center Traffic and Scheduling Analyst III, Contact Center Supervisor |
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| Level of Education: Contact Center Representative II - Outbound Salaries with a High School Diploma or Technical Certificate, Contact Center Representative II - Outbound Salaries with an Associate's Degree, Contact Center Representative II - Outbound Salaries with a Bachelor's Degree, Contact Center Representative II - Outbound Salaries with a Master's Degree or MBA, Contact Center Representative II - Outbound Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
